• Packaging: Securely pack your items in a box. We recommend using bubble wrap or other protective packing materials for added safety.
• Shipping: We provide instructions on how to ship your package, ensuring it arrives safely at our digitization center.
• Receipt Confirmation: Upon receiving your items, we’ll send a confirmation email, signaling the start of the digitization process.
• Order Progress: We’ll keep you updated every step of the way after we receive your memories. You’ll receive periodic emails about your order so you can monitor their journey with us and back to you.

All orders include a Digital Download in MemoryCloud, which is best suited for viewing on computers, smartphones, or iPads/tablets, providing easy access without the need for physical media.

You then have the option to add on a physical output:

• USBs: Perfect for physical backup, versatile gifting, and compatibility with devices like computers, laptops, and smart TVs.
• DVDs: Ideal for traditional gifts, particularly for recipients with DVD players or game consoles.

A DVC tape is a type of compact cassette that, like Betamax and VHS tapes, uses magnetic tape to record home movies. They are also known as S-size, small cassettes, and MiniDV cassettes. Unlike VHS tapes, they stored digital video instead of analog, which means they offer higher resolution, better colors, and other benefits.

While both DVD and DVC store digital video, a DVC tape does so with a cassette box and magnetic tape, while DVD uses an optical disc. They were both developed and released in the mid-90s, but MiniDV tapes were more likely to be used for home movies at that time.

1. Once we receive your DVC video tapes, we will carefully clean the tape, check for damage, and scan through the video.
2. Then, we use professional-grade converting equipment to convert your home movies by hand into the highest quality digital format.
3. Before sending the original and digital versions back to you, we will check the color, inspect the quality, and save a backup to ensure your memories are never lost and always exactly as you remembered them.
4. You will receive your original DVC tapes and digital copies in less than 30 days including shipping so you can cherish your memories forever.

There are 4 primary grades of Mini DV tape: Premium Series (PR), Videographers grade (VG), High Definition (HD), and the standard consumer-grade DVC tape. Capture can convert all DVC types into long-lasting digital copies.

• VHS tapes, S-VHS (including PAL tape format)
• Betamax, Betacam SP
• VHS-C, S-VHS-C (including PAL tape format)
• DV, DVCAM
• MiniDV, DVC (including PAL tape format)
• Hi-8, Digital8, Video8