Tagged & Tracked
We track your order during the entire digitization process & on its way back to you.
After years of preserving old memories, we've come to realize the profound impact they have on shaping our identity. Memories boost our confidence, reinforce our sense of love, and even make us friendlier, faster, and smarter.
That's why we're committed to helping you preserve your precious memories—with care, craftsmanship, and a dedicated team based right here in the U.S.
When you digitize your memories with Capture, we want to make sure you are happy with the results. If you are not 100% satisfied, we'll start over and make it right.
Every step of the process, from engineering to support, is handled by our team in the U.S., so nothing gets lost in translation.
We've always been at the forefront of innovation, pioneering VHS to DVD conversion and integrating Google Photos with digitization. From touchless album scanning to our latest advancements, we continue to set the standard for other companies to follow.
Our technology is developed and supported in-house, giving us the freedom to innovate faster and the accountability to do it right.
When you reach out to us, you'll always speak with a real person—not a robot or AI. Thanks to our advanced tracking system, our U.S.-based team can easily locate your memories and provide real-time updates without delay.
We understand how important preserving your memories are to you and your family. That is why we’ve developed a unique tracking system to show you exactly where your memories are when we get them.
Our secure U.S.-based facilities and expert staff treat your media like their own because preserving your story deserves nothing less.
Take a look at How We Keep Your Memories Safe >We track your order during the entire digitization process & on its way back to you.
From the minute your media arrives to the time we ship it back to you, we track every step of your order.
We keep you informed with regular email notifications and can answer any questions when you get in touch.
Every video and image that we digitalize is securely backed up for 90 days after your order is completed.
Need some help starting the process? We can help with a Free Instant Quote! Learn More >
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