How can we help you?

Since our founding in 1999, Capture has helped over 12 million families protect and share generations of memories. We are the largest digital media transfer service worldwide and believe in providing a service that we would trust to preserve our own special memories.

Your videotapes, movie film reels, photos, slides, and negatives deteriorate over time, as does equipment for playing analog media. Capture converts aging media formats to digital files that you can store and back up on Google Photos and your hard drive. USBs are viewable on any device with a USB port, and files are easy to store, duplicate, and back up.

Over the past 25 years, we have developed best practices to ensure the safety and security of your memories.

Visit our Pricing page to view current pricing for digitizing home movies and photos. Prices vary by media type and resolution.

We accept a wide range of formats:

Resolutions vary by media type:

When you place your order, you will pay the Estimated Total at checkout. If the order we receive is different than the details you provided, you will be invoiced or refunded the difference.

Yes! Drop off your tapes, film, or photos directly at our Norcross production studio located at 5555 Oakbrook Parkway Ste 600 Bldg 600, Norcross, GA 30093.

We also offer Door-to-Door Pickup — schedule a pickup anywhere in the Atlanta metro area, no driving required.

You will receive email notifications once your order arrives at our processing facility and once your order has been shipped. You can also check the status of your order by signing in to your account — you'll be asked for your email and a verification code.

Your Video Transfer includes a digital download with the option to add USB or DVD copies, and your memories will be digitized in the resolution of your choice. You can access and download your digitized memories in MemoryCloud for 90 days.

Enhanced Content is included with your digital download, providing you with a highlight reel and intelligent snapshots of your video — both designed to help you easily enjoy and share your memories.

Video Transfers will preserve the quality of your video footage as it appears on the tape. For VHS transfers, the digital file will typically be captured at 720×480. Your original videotapes and cases will be returned with your completed order.

Your Film Transfer includes a digital download with the option to add USB or DVD copies, and your memories will be digitized in the resolution of your choice. You can access and download your digitized memories in MemoryCloud for 90 days.

Enhanced Content is included with your digital download, providing you with a highlight reel and intelligent snapshots of your video.

Film Transfers may slightly enhance the footage with more vibrant colors and reduced scratches, dust, and lint. Your original film reels will be returned. During our transfer process, your film will be cleaned, spliced, and combined onto new 7-inch reels — your original reels will be returned empty.

Your Photo Transfer includes a digital download with the option to add USB or DVD copies, and your memories will be digitized in the resolution of your choice. You can access and download your digitized memories in MemoryCloud for 90 days.

Photo Transfers will preserve the quality of your photo as it appears on your print. Your original photos will be returned with your completed order.

Your Album Transfer includes a digital download with the option to add USB or DVD copies, and your memories will be digitized in the resolution of your choice. You can access and download your digitized memories in MemoryCloud for 90 days.

Album Transfers produce high-quality digitized images that are glare removed, cropped, color corrected, and suitable for printing. Our touchless process protects your fragile albums. Your original albums will be returned with your completed order.

Your Slide Transfer includes a digital download with the option to add USB copies, and your memories will be digitized in the resolution of your choice. You can access and download your digitized memories in MemoryCloud for 90 days.

Slide Transfers may receive slight color correction based on the image. Your original slides will be returned with your completed order.

Your Negative Transfer includes a digital download with the option to add USB copies, and your memories will be digitized in the resolution of your choice. You can access and download your digitized memories in MemoryCloud for 90 days.

Negative Transfers will preserve the quality of your negative, similar to the photo if printed. Your original negatives will be returned with your completed order.

Your Digital Media Transfer includes a digital download with the option to add USB or DVD copies, and your memories will be digitized in the resolution of your choice. You can access and download your digitized memories in MemoryCloud for 90 days.

Digital Media to DVD transfers will create a 720×480 resolution slideshow movie. Your original digital media device will be returned with your completed order.

Your media will be transferred to digital files that can be viewed, shared, and saved. Visit MemoryCloud to access your digitized memories. From there you can download and/or save your memories to Google Photos.

Enhanced Content (available for video and film transfers) is included with your digital download, giving you a highlight reel and intelligent snapshots of your video.

We store your video and photo assets for a total of 90 days from the date we complete your order. If you have not completed your download, we will send you a reminder at 30 days, 15 days, and 2 days until expiration. When your data expires, we will delete the video and photo assets associated with your order and you will no longer be able to access them.

You can connect your Google account when you place your order, and your digitized memories will be uploaded to your Google Photos account once your order is processed. You can also add your digitized memories to Google Photos after you've reviewed them in MemoryCloud.